Privacy Notice
This Privacy Notice explains how Zivara Home Deco uses personal information when you visit our website, contact us, place an order, subscribe to communications or otherwise interact with our services.
Who we are
Zivara Home Deco is operated by [LEGAL BUSINESS NAME], a business established in Brazil.
Business address: [FULL LEGAL BUSINESS ADDRESS]
Email: [PRIVACY/CONTACT EMAIL]
Website: [WEBSITE DOMAIN]
Information we may collect
· Name and contact details, such as email address, telephone number and delivery address.
· Order and transaction information, including products purchased and order history.
· Information you provide when contacting customer support.
· Account information, if you create an account.
· Marketing preferences and communications preferences.
· Technical information about your device, browser and interactions with our website, where applicable.
· Cookie and similar technology information, subject to your choices and applicable rules.
Why we use your information
· To process and fulfil orders.
· To communicate with you about orders, delivery, returns and customer service.
· To prevent fraud, abuse and security incidents.
· To operate, maintain and improve the website.
· To understand website performance and marketing where you have provided the required consent.
· To send marketing communications where we have a lawful basis and, where required, your consent.
Lawful bases
Depending on the purpose, we may rely on contractual necessity, legal obligations, legitimate interests or consent. We will not rely on consent where another lawful basis is appropriate.
Who we share information with
We may share relevant information with service providers needed to operate the store, such as website/e-commerce providers, payment providers, delivery and fulfilment partners, customer-support tools, analytics providers and professional advisers, where appropriate and lawful.
International transfers
Because the business is established in Brazil and some service providers or fulfilment partners may operate in other countries, personal information may be processed outside the United Kingdom. Where UK data protection law applies, we will use appropriate safeguards for relevant international transfers.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, tax, fraud-prevention and dispute-resolution requirements.
Your rights
Depending on the circumstances and applicable law, you may have rights to access, correct, delete, restrict or object to certain processing, and to withdraw consent where processing is based on consent.
Contact and complaints
For privacy questions or requests, contact [PRIVACY EMAIL]. If UK data protection law applies to your processing, you may also have the right to complain to the UK Information Commissioner's Office (ICO).